1. Introduction

US Industrial Exchange (USIE) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide to us, including:

• Account Information: Name, email address, company name, phone number, billing address
• Business Information: Company details, mine locations, product information
• Transaction Information: Order details, delivery addresses, payment preferences
• Communication Data: Messages, support inquiries, feedback
• Legal Acceptance: Timestamps and IP addresses when you accept our terms

2.2 Automatically Collected Information

When you use our platform, we automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages viewed, features used, time spent on platform
• Log Data: Access times, error logs, API requests
• Cookies: Session data, preferences, authentication tokens

2.3 Information from Third Parties

We may receive information from factoring partners, payment processors, and other service providers involved in transactions facilitated through our platform.

3. How We Use Your Information

We use your information for the following purposes:

• Platform Operation: Facilitate connections between buyers and sellers
• Account Management: Create and manage your account, verify identity
• Transaction Support: Display order information, track status updates
• Communication: Send notifications, updates, and support messages
• Security: Detect fraud, prevent abuse, ensure platform security
• Compliance: Meet legal obligations, maintain audit trails
• Improvement: Analyze usage patterns, enhance user experience
• Legal Protection: Enforce our terms, resolve disputes, protect rights

4. Information Sharing and Disclosure

4.1 With Other Users

When you place or accept an order, necessary information (company name, contact details, delivery address) is shared with the other party to facilitate the transaction.

4.2 With Factoring Partners

Transaction details are shared with factoring partners who facilitate payment processing for orders placed through the platform.

4.3 Service Providers

We may share information with third-party service providers who help us operate the platform:

• Hosting and infrastructure providers
• Email and communication services
• Analytics and monitoring tools
• Security and fraud prevention services

4.4 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights and the safety of our users.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may also retain information as required for legal, accounting, or regulatory compliance purposes. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Updates

You can access and update your account information at any time through your account settings.

7.2 Data Portability

You can request a copy of your personal data in a structured, machine-readable format.

7.3 Deletion

You can request deletion of your account and personal data, subject to legal retention requirements.

7.4 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any marketing message.

7.5 Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

8. Cookies and Tracking

We use cookies and similar technologies for:

• Essential Cookies: Required for platform operation and authentication
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how users interact with the platform
• Security Cookies: Detect suspicious activity and prevent fraud

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our platform is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will promptly delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification. Your continued use of the platform after changes constitutes acceptance of the updated policy.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to delete personal information (subject to exceptions)
• Right to opt-out of sale of personal information (we don't sell your data)
• Right to non-discrimination for exercising your privacy rights

14. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us: